Terms & Conditions
Last updated: October 16, 2026
Welcome to Grace Curation Studio. These Terms & Conditions explain the conditions that apply when you browse our website, purchase our curated gifts or enquire about our corporate gifting services.
Grace Curation Studio is a business based in Leamington, Ontario, Canada.
By placing an order through our website, you agree to these Terms & Conditions, subject to your rights under applicable law.
1. Our Products and Services
Grace Curation Studio offers curated gift boxes for client appreciation, employee recognition and other gifting occasions.
Product descriptions, contents, photographs and prices are provided to help customers make informed purchasing decisions.
We make reasonable efforts to ensure that information on our website is accurate. Actual product colours and appearance may vary slightly due to photography, lighting and screen settings.
If an item becomes unavailable, we will contact you before making any material substitution that affects your order.
2. Pricing and Currency
All prices displayed on our website are in Canadian dollars (CAD), unless otherwise stated.
Delivery and shipping charges are additional unless expressly included in the advertised price.
Any applicable taxes or charges will be disclosed during checkout or in a quotation, as required by law.
We may update product prices from time to time. Price changes will not affect orders already accepted at an agreed price.
3. Placing an Order
Customers may purchase up to 10 gift boxes per order through our online checkout.
For orders exceeding 10 gift boxes, corporate customization or other special requirements, please use our Bulk & Custom Gifting page to submit an enquiry.
After placing an online order, you will receive an order confirmation or acknowledgement.
We may contact you if clarification is needed regarding product availability, delivery information or other order details.
If we cannot fulfill an order, we will notify you and provide an appropriate refund for any amount paid for items we cannot supply.
4. Bulk and Custom Orders
Bulk and Custom Gifting enquiries are reviewed individually.
Quotations may depend on quantities, product availability, customization requirements, delivery destinations and requested timelines.
Submitting an enquiry does not create a confirmed order.
Before proceeding, we will communicate the relevant pricing, specifications, payment requirements and estimated fulfillment arrangements for your approval.
Any additional conditions for a custom order will be communicated before the order is confirmed.
5. Payments
Online payments are processed through the payment methods available at checkout, including WooPayments.
Payment information is handled through the applicable payment service provider.
For bulk or custom orders, payment arrangements will be confirmed as part of the quotation and order approval process.
We do not ordinarily receive or store complete payment card numbers.
6. Product Availability and Substitutions
We use a carefully selected range of products sourced from our suppliers.
Product availability may change, particularly during busy gifting seasons.
If an item is unavailable, we may suggest an alternative of comparable suitability. We will obtain your approval before making a material substitution.
If an acceptable alternative is unavailable, we will discuss the available options, including cancellation and an appropriate refund.
7. Shipping and Local Delivery
We offer local delivery in eligible areas and courier shipping to supported destinations.
Delivery options, charges, estimated timelines and applicable conditions are described on our Shipping & Delivery page.
Customers are responsible for providing complete and accurate delivery information.
We will make reasonable efforts to fulfill orders within the agreed timeframe. Delivery estimates are not guarantees unless expressly confirmed as such.
Your rights under applicable consumer protection laws remain unaffected.
8. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Whether a requested change or cancellation can be accommodated may depend on the status of purchasing, preparation, personalization and fulfillment.
For further details, please review our Returns, Refunds & Cancellations Policy.
Nothing in these Terms & Conditions limits cancellation, refund or other rights available under applicable law.
9. Gift Messages and Personalization
Where gift messages or personalized details are requested, customers are responsible for providing accurate wording and instructions.
We may contact you to clarify unclear information before preparing an order.
Customers must not submit unlawful, abusive or otherwise inappropriate content for inclusion in gift messages or customization.
Any additional charges for approved customization will be communicated before proceeding.
10. Customer Responsibilities
Customers agree to provide accurate order, contact, billing and delivery information.
Customers placing orders on behalf of a business or another person should have the appropriate authority to do so.
Customers should ensure that gift recipient information is shared appropriately and that delivery instructions are complete.
11. Website Content and Intellectual Property
The Grace Curation Studio name, branding, website content, photographs and original design materials are protected by applicable intellectual property laws.
You may browse our website for personal or legitimate business purchasing purposes.
You may not reproduce or commercially use our original website content or branding without permission, except as permitted by law.
Third-party product names and trademarks remain the property of their respective owners.
12. Website Availability
We aim to keep our website accessible and functioning correctly.
However, temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our reasonable control.
If you experience difficulty placing an order, please contact us for assistance.
13. Privacy
We collect and handle personal information as described in our Privacy Policy.
Please review that policy to understand how customer, recipient and enquiry information is used and protected.
14. Applicable Law and Consumer Rights
These Terms & Conditions are governed by the applicable laws of Ontario and Canada.
Nothing in these terms excludes, restricts or overrides any rights or remedies that cannot lawfully be waived under applicable consumer protection legislation.
If a provision conflicts with mandatory legal requirements, those requirements will prevail.
15. Changes to These Terms
We may update these Terms & Conditions to reflect changes to our products, services or legal obligations.
Updated terms will be posted on this page with a revised date.
Changes will not retroactively alter the terms of an already accepted order without appropriate agreement or legal authority.
16. Contact Us
If you have questions about these Terms & Conditions, an existing order or our gifting services, please contact:
Grace Curation Studio
Leamington, Ontario, Canada
Email: hello@gracecuration.ca
You may also reach us through our Contact page.