Privacy Policy

Last updated: October 16, 2026

Grace Curation Studio (“Grace,” “we,” “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, purchase our products or contact us about our gifting services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Customer and order information

  • Name and contact information

  • Email address and telephone number

  • Billing and delivery addresses

  • Products purchased, quantities and order details

  • Delivery instructions and requested delivery dates

  • Gift messages and recipient details supplied for order fulfillment

Business enquiries

When you use our Contact or Bulk & Custom Gifting forms, we may collect your name, business name, contact details, requested quantities, delivery requirements and any other information you choose to provide.

Payment information

Payments made through our website are processed using WooPayments. Payment-related information is shared with the payment processor as needed to authorize and complete transactions.

Grace Curation Studio does not ordinarily receive or store customers’ complete payment card numbers.

Website and technical information

Our hosting provider and website software may process technical information, including IP addresses, browser information, device information, website activity and security-related logs.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill customer orders

  • Prepare, personalize and package gifts

  • Arrange shipping and local delivery

  • Communicate about orders and delivery arrangements

  • Respond to enquiries and provide quotations

  • Process payments, cancellations and refunds

  • Maintain business and accounting records

  • Protect our website against fraud, misuse and unauthorized access

  • Meet applicable legal and regulatory obligations

We collect and use personal information only for appropriate business purposes and in accordance with applicable privacy laws.

3. Sharing Personal Information

We do not sell customer personal information.

We may share information with service providers when reasonably necessary to operate our business, including:

  • WooCommerce and WooPayments: Online store and payment processing

  • Hostinger: Website hosting, storage and related technical services

  • Shipping and courier providers: Delivery arrangements and shipment tracking

  • Other service providers: Limited services necessary to fulfill orders or operate our business

We share only the information reasonably required for the relevant service.

Personal information may also be disclosed where required or permitted by law.

4. Gift Recipient Information

Customers may provide information about gift recipients, including names, delivery addresses, contact information and gift messages.

We use this information to prepare and deliver the requested gifts and communicate about delivery where appropriate.

Customers should provide recipient information only where they are authorized to do so.

We do not use recipient information for unrelated promotional communications without appropriate consent.

5. Cookies and Website Functionality

Our website uses WordPress and WooCommerce.

Essential cookies or similar technologies may be used to support shopping carts, checkout sessions, website security and other necessary functionality.

Our hosting provider may also maintain technical access and security logs.

We have not currently installed Google Analytics or Meta Pixel for advertising or visitor tracking.

If we introduce additional analytics, advertising cookies or other tracking technologies, we will update this Privacy Policy and implement any required consent choices.

You can manage certain cookies through your browser settings. Disabling essential cookies may affect shopping-cart or checkout functionality.

6. Marketing Communications

We do not currently operate a newsletter subscription or email-marketing signup through our website.

We may respond to customer enquiries, provide requested quotations and send communications related to existing orders.

We will obtain any consent required by applicable law before sending promotional electronic messages.

7. Consent

By providing personal information for an order or enquiry, you authorize its collection, use and disclosure for the purposes explained at the time of collection and in this Privacy Policy, subject to applicable law.

Where required, we will request additional consent before using personal information for a new purpose.

You may withdraw consent, subject to applicable legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to fulfill an order or provide certain services.

8. Protecting Personal Information

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration and disclosure.

Access to customer information is limited to those who require it for legitimate business purposes.

Although we take reasonable precautions, no online system can be guaranteed completely secure.

9. Information Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer service, accounting, legal compliance and dispute resolution.

When information is no longer required, we take reasonable steps to securely delete, anonymize or otherwise dispose of it, subject to applicable legal and operational requirements.

10. Accessing or Correcting Your Information

You may contact us to request access to personal information we hold about you, request corrections to inaccurate information or raise concerns about how your information is handled.

We will respond in accordance with applicable privacy legislation.

Certain information may need to be retained for legal, accounting or other legitimate purposes.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services.

These organizations may have their own privacy policies and information-handling practices.

We encourage you to review their policies when using their servic

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website functionality or legal obligations change.

The revised policy will be posted on this page with an updated date.

Where required by law, we will obtain consent before implementing material changes to how personal information is used.

14. Contact Us

For privacy questions, requests to access or correct personal information, or concerns about our privacy practices, please contact:

Grace Curation Studio
Leamington, Ontario, Canada

Email: hello@gracecuration.ca

You may also contact us through the Contact page on our website.

Grace Curation Studio is responsible for responding to privacy enquiries relating to our business.